Information Services
CITIC Telecom is an internet-based telecommunications enterprise that operates mobile sales and services, internet services, international telecommunications services, enterprise solutions, and fixed-line voice services. CITIC Telecom holds a 99% equity interest in Companhia de Telecomunicações de Macau, S.A.R.L. (CTM). CITIC Telecom has established branches in 22 countries and regions with more than 2,500 employees and has deployed nearly 170 points of presence worldwide serving 160 countries and regions, connecting to over 600 carriers globally, serving over 3,000 multinational companies and 40,000 local enterprises.
In 2023, CITIC Telecom reported a record-high HK$1,231 million in net profit attributable to the parent company, as it advanced its high-quality development.
As of the end of 2023, CTM had registered over 500,000 5G users, cementing its dominant position in Macau’s 5G market with a market share of approximately 75%. To actively empower 5G applications, the company launched Macau’s first 5G private network project in association with the Macau University of Science and Technology, whilst providing support for the Macau Science Satellite-1 experimental project. CTM also won first prize in the Special International Invitational, and the “Best International Application Award” of the sixth “Blooming Cup” 5G application competition hosted by the Ministry of Industry and Information Technology for second consecutive year. The goal of “introducing optical fibre and phasing out copper wire” has been successfully achieved with the fibrelisation rate reaching 100%, officially ushering in the era of a full optical-fibre network for all CTM Internet broadband users. CTM completed the first trial of the 5G SA+VoNR roaming service between Hong Kong and Macau in collaboration with a world-class mobile carrier via CITIC Telecom’s international roaming hub (IPX) platform, making contributions to smart city 5G integration in the Guangdong-Hong Kong-Macao Greater Bay Area.
CITIC Telecom has optimised the product structure of its corporate messaging service by becoming a technical solution provider to Meta-owned WhatsApp Business, thereby entering the business ecosystem of Meta. The company also expanded its data centre business and secured a major customer for its internet services and high-grade data centre in Hong Kong.
CITIC Telecom enhanced its cloud service capabilities as it became the first managed service provider in Hong Kong to obtain VMware Sovereign Cloud certification. In close tandem with the national strategy, the company continued to optimise its network presence with the construction of a TrueCONNECT™ PoP in Qingyuan, Guangdong. It also added new service gateways in Dubai, Mumbai and Sao Paulo, to improve its service coverage in the Belt and Road regions, the Middle East and the BRICS.
Continuing to expand markets in Southeast Asia, CITIC Telecom provided data centre management and disaster recovery services to government authorities in Singapore and digital telephony system migration service to government authorities in Malaysia.
CITIC Telecom has continued to enhance its competence in technological innovation. CTM has teamed up with the University of Macau to cooperate in a scientific research project titled “Big Data Service Algorithm R&D for the Tourism Industry” to optimise big data service applications. The company’s wholly-owned subsidiary, CITIC Telecom International CPC Limited (CPC), has completed R&D of the augmented reality corporate digital twin platform with the Hong Kong Applied Science and Technology Research Institute. The platform was successfully demonstrated, showcasing its effectiveness at major international exhibitions, including the Solutions Day of CPC Annual Ecosystem Conference, World Artificial Intelligence Conference in Shanghai, MWC Shanghai and others.
China Enterprise ICT Solutions Limited (CEC), a subsidiary of CPC, has been recognised on the “One Belt One Road Digital Pioneer List” by www.ccidcom.com, leveraging its ample global ICT resources, numerous case projects along the Belt and Road, and its contributions to network infrastructure development and digital transformation in Belt and Road regions.
In 2024, CITIC Telecom will reinforce its position as the core hub of international telecommunications services in the region. The company will also foster its capabilities in “cloud, network, intelligence, security”, forging a “Cloud-Network Convergence” digital foundation for 5G+. It will continue to play to its strengths in specialised development, globalised service, quality customer engagement, and create synergies in business ecosystems. It will persist in innovation and adopt a technology-driven approach as it accelerates business transformation and maintains competitiveness in the industry by expanding into new frontiers such as Internet of Things, artificial intelligence, information security, and new 5G applications. CITIC Telecom will continue to enhance its core competitiveness while striving to become a world-class international internet-based telecommunications enterprise.
As of the end of 2023, CTM had registered over 500,000 5G users, cementing its dominant position in Macau’s 5G market with a market share of approximately 75%. To actively empower 5G applications, the company launched Macau’s first 5G private network project in association with the Macau University of Science and Technology, whilst providing support for the Macau Science Satellite-1 experimental project. CTM also won first prize in the Special International Invitational, and the “Best International Application Award” of the sixth “Blooming Cup” 5G application competition hosted by the Ministry of Industry and Information Technology for second consecutive year. The goal of “introducing optical fibre and phasing out copper wire” has been successfully achieved with the fibrelisation rate reaching 100%, officially ushering in the era of a full optical-fibre network for all CTM Internet broadband users. CTM completed the first trial of the 5G SA+VoNR roaming service between Hong Kong and Macau in collaboration with a world-class mobile carrier via CITIC Telecom’s international roaming hub (IPX) platform, making contributions to smart city 5G integration in the Guangdong-Hong Kong-Macao Greater Bay Area.
CITIC Telecom has optimised the product structure of its corporate messaging service by becoming a technical solution provider to Meta-owned WhatsApp Business, thereby entering the business ecosystem of Meta. The company also expanded its data centre business and secured a major customer for its internet services and high-grade data centre in Hong Kong.
CITIC Telecom enhanced its cloud service capabilities as it became the first managed service provider in Hong Kong to obtain VMware Sovereign Cloud certification. In close tandem with the national strategy, the company continued to optimise its network presence with the construction of a TrueCONNECT™ PoP in Qingyuan, Guangdong. It also added new service gateways in Dubai, Mumbai and Sao Paulo, to improve its service coverage in the Belt and Road regions, the Middle East and the BRICS.
Continuing to expand markets in Southeast Asia, CITIC Telecom provided data centre management and disaster recovery services to government authorities in Singapore and digital telephony system migration service to government authorities in Malaysia.
CITIC Telecom has continued to enhance its competence in technological innovation. CTM has teamed up with the University of Macau to cooperate in a scientific research project titled “Big Data Service Algorithm R&D for the Tourism Industry” to optimise big data service applications. The company’s wholly-owned subsidiary, CITIC Telecom International CPC Limited (CPC), has completed R&D of the augmented reality corporate digital twin platform with the Hong Kong Applied Science and Technology Research Institute. The platform was successfully demonstrated, showcasing its effectiveness at major international exhibitions, including the Solutions Day of CPC Annual Ecosystem Conference, World Artificial Intelligence Conference in Shanghai, MWC Shanghai and others.
China Enterprise ICT Solutions Limited (CEC), a subsidiary of CPC, has been recognised on the “One Belt One Road Digital Pioneer List” by www.ccidcom.com, leveraging its ample global ICT resources, numerous case projects along the Belt and Road, and its contributions to network infrastructure development and digital transformation in Belt and Road regions.
In 2024, CITIC Telecom will reinforce its position as the core hub of international telecommunications services in the region. The company will also foster its capabilities in “cloud, network, intelligence, security”, forging a “Cloud-Network Convergence” digital foundation for 5G+. It will continue to play to its strengths in specialised development, globalised service, quality customer engagement, and create synergies in business ecosystems. It will persist in innovation and adopt a technology-driven approach as it accelerates business transformation and maintains competitiveness in the industry by expanding into new frontiers such as Internet of Things, artificial intelligence, information security, and new 5G applications. CITIC Telecom will continue to enhance its core competitiveness while striving to become a world-class international internet-based telecommunications enterprise.
AsiaSat is a joint venture between CITIC and the Carlyle Group, whose business includes leasing and selling satellite transponders, and providing managed services to customers in the media, data and mobile sectors.
In its media business, AsiaSat provides services to leading international broadcasters and content providers. It transmits over 400 C-band television channels, with more than 160 of these available in ultra-high-definition and high-definition formats, reaching more than 860 million TV households and over 520,000 hotel guest rooms in the Asia-Pacific region.
AsiaSat additionally delivers high-quality services for satellite news gathering to renowned news broadcasters and video service providers, and offers telecommunications links for point-to-point and point-to-multipoint transmission of live sports, general news, and breaking news. Through its high-powered, focused satellite beams, AsiaSat also provides secure and reliable data connectivity for the communications and business networks of governments and enterprises, and for service industries such as maritime, aviation, banking and finance, offshore energy, mining, mobile backhaul, public and emergency services.
In 2023, AsiaSat continued its transformation efforts in diversifying its service and product portfolio to become a customer-centric, end-to-end satellite solutions provider. During the year, AsiaSat successfully completed the acquisition of Lightning International Limited (LIL), a content distribution and media solutions company. By incorporating LIL, together with its live streaming subsidiary One Click Go Live Limited (OCGL), AsiaSat further expanded its capabilities in content syndication and aggregation, channel management, and distribution. This expansion helped broadcast clients connect to consumers more directly and quickly through hybrid solutions, from traditional linear TV transmitted via cable or satellite to new distribution platforms such as over-the-top services, free ad-supported streaming TV and internet-connected TV.
The synergy created through this service integration has enabled AsiaSat to deliver a comprehensive, end-to-end solution enabling customers to reach a global audience anywhere and on any device. This was evidenced by the successful global broadcasting of the Macau Grand Prix for the third consecutive year in November 2023, demonstrating the seamless combination of satellite broadcasting and IP-based live streaming solutions.
Since its launch in July 2021, AsiaSat’s maritime service SAILAS has been providing high-speed broadband connectivity to commercial ship, cruise ship, fishery, and offshore energy sectors. During the year, SAILAS enhanced its global network capability that was built upon AsiaSat’s fleet of satellites and through partnerships with other satellite and teleport operators. It continued to expand its portfolio of value-added services that now includes VoIP, 4G LTE/5G, Out-of-Band Management (OBM), L-band Backup, CCTV monitoring, crew management, hotspots, cybersecurity, video streaming, and antenna system solutions.
AsiaSat additionally delivers high-quality services for satellite news gathering to renowned news broadcasters and video service providers, and offers telecommunications links for point-to-point and point-to-multipoint transmission of live sports, general news, and breaking news. Through its high-powered, focused satellite beams, AsiaSat also provides secure and reliable data connectivity for the communications and business networks of governments and enterprises, and for service industries such as maritime, aviation, banking and finance, offshore energy, mining, mobile backhaul, public and emergency services.
In 2023, AsiaSat continued its transformation efforts in diversifying its service and product portfolio to become a customer-centric, end-to-end satellite solutions provider. During the year, AsiaSat successfully completed the acquisition of Lightning International Limited (LIL), a content distribution and media solutions company. By incorporating LIL, together with its live streaming subsidiary One Click Go Live Limited (OCGL), AsiaSat further expanded its capabilities in content syndication and aggregation, channel management, and distribution. This expansion helped broadcast clients connect to consumers more directly and quickly through hybrid solutions, from traditional linear TV transmitted via cable or satellite to new distribution platforms such as over-the-top services, free ad-supported streaming TV and internet-connected TV.
The synergy created through this service integration has enabled AsiaSat to deliver a comprehensive, end-to-end solution enabling customers to reach a global audience anywhere and on any device. This was evidenced by the successful global broadcasting of the Macau Grand Prix for the third consecutive year in November 2023, demonstrating the seamless combination of satellite broadcasting and IP-based live streaming solutions.
Since its launch in July 2021, AsiaSat’s maritime service SAILAS has been providing high-speed broadband connectivity to commercial ship, cruise ship, fishery, and offshore energy sectors. During the year, SAILAS enhanced its global network capability that was built upon AsiaSat’s fleet of satellites and through partnerships with other satellite and teleport operators. It continued to expand its portfolio of value-added services that now includes VoIP, 4G LTE/5G, Out-of-Band Management (OBM), L-band Backup, CCTV monitoring, crew management, hotspots, cybersecurity, video streaming, and antenna system solutions.