CITIC Telecom International (CITIC Telecom) is a comprehensive telecommunications enterprise offering mobile sales and services, internet services, international telecommunications services, enterprise solutions and fixed-line services. CITIC Telecom holds a 99% equity interest in Companhia de Telecomunicações de Macau, S.A.R.L. (CTM). With branches in 22 countries and regions, CITIC Telecom has a workforce of over 2,500 employees. The company operates nearly 170 points of presence (PoPs) globally. CITIC Telecom’s business covers 160 countries and regions, connecting to over 600 telecom operators globally and serving over 3,000 multinational companies and 40,000 local enterprises.
In 2024, CITIC Telecom remained committed to implementing five key strategies: “increasing revenue, innovation, transformation, cost reduction and security”. CITIC Telecom concentrated on driving “transformation, development, reform and innovation” while actively addressing challenges in the international operating environment.
Business highlights
Strengthening leadership in Macau’s telecommunications market. As of the end of 2024, CITIC Telecom’s mobile service users in Macau reached 772,000, capturing a market share of 53.3%, with the 5G market penetration rate reaching 98.4%. The broadband business achieved a market share of 96.8%.
Seizing new opportunities for technological development and strengthening service capabilities in the global market. CTM expanded its network infrastructure by launching 5.5G services in Macau, positioning the city as one of the global pioneers to offer commercial 5.5G services. The company also deployed new access technologies in Macau, including WIFI 7, 50G-PON (50-Gigabit-Capable Passive Optical Networks), and “Fibre 360°” FTTR (Fibre-to-the-Room), keeping the city’s internet speed among the world’s top three. These deployments also drove Macau’s transition into a “10Giga” smart city. CTM collaborated with the Macao Government Tourism Office to promote the application of the AI Macau Smart Tourism Service and launched the smart healthcare platform “Dr.Easy”. CITIC Telecom continued to expand its network presence along the Belt and Road and its extended regions, with PoPs deployed in Dubai, Hanoi and other cities such as Amsterdam. The company’s deployments include a total of 170 PoPs, over 60 SD-WAN gateways, and 20 cloud computing centres, providing services across mainland China, Hong Kong, Macau, Southeast Asia, Europe, South Africa and other regions. The company signed up to the Open Gateway initiative proposed by the Global System for Mobile Communications Association (GSMA) and won first prize at the GSMA-hosted Open Gateway competition. CITIC Telecom further expanded into the Southeast Asian market, entering into cooperation with renowned international hardware suppliers to provide server deployment for local customers in Singapore, successfully obtaining internet service licences in the Philippines.
Steadily strengthening brand influence. CTM took the lead in a number of major projects, including ensuring communication security during the celebration of the 25th Anniversary of the Establishment of the Macao SAR. CTM was awarded the “Distinguished Contribution Award” at the World Internet Conference, while CITIC Telecom received the “2024 STAR Award – Best Cybersecurity Solution” from the Communications Association of Hong Kong.
Business highlights
Strengthening leadership in Macau’s telecommunications market. As of the end of 2024, CITIC Telecom’s mobile service users in Macau reached 772,000, capturing a market share of 53.3%, with the 5G market penetration rate reaching 98.4%. The broadband business achieved a market share of 96.8%.
Seizing new opportunities for technological development and strengthening service capabilities in the global market. CTM expanded its network infrastructure by launching 5.5G services in Macau, positioning the city as one of the global pioneers to offer commercial 5.5G services. The company also deployed new access technologies in Macau, including WIFI 7, 50G-PON (50-Gigabit-Capable Passive Optical Networks), and “Fibre 360°” FTTR (Fibre-to-the-Room), keeping the city’s internet speed among the world’s top three. These deployments also drove Macau’s transition into a “10Giga” smart city. CTM collaborated with the Macao Government Tourism Office to promote the application of the AI Macau Smart Tourism Service and launched the smart healthcare platform “Dr.Easy”. CITIC Telecom continued to expand its network presence along the Belt and Road and its extended regions, with PoPs deployed in Dubai, Hanoi and other cities such as Amsterdam. The company’s deployments include a total of 170 PoPs, over 60 SD-WAN gateways, and 20 cloud computing centres, providing services across mainland China, Hong Kong, Macau, Southeast Asia, Europe, South Africa and other regions. The company signed up to the Open Gateway initiative proposed by the Global System for Mobile Communications Association (GSMA) and won first prize at the GSMA-hosted Open Gateway competition. CITIC Telecom further expanded into the Southeast Asian market, entering into cooperation with renowned international hardware suppliers to provide server deployment for local customers in Singapore, successfully obtaining internet service licences in the Philippines.
Steadily strengthening brand influence. CTM took the lead in a number of major projects, including ensuring communication security during the celebration of the 25th Anniversary of the Establishment of the Macao SAR. CTM was awarded the “Distinguished Contribution Award” at the World Internet Conference, while CITIC Telecom received the “2024 STAR Award – Best Cybersecurity Solution” from the Communications Association of Hong Kong.