Staff Responsibility: Growing Together with Our Employees

One of our objectives as a company is to build a platform on which employees can showcase their talents and abilities. We not only consider what employees can do for us, but what we can do for our employees. Through carefully designed initiatives, we believe we can grow with our staff.

Protecting Employees’ Rights and Interests

Workforce Structure

As of the end of 2018, a total of 273,344 people worked for CITIC Limited (including 143,867 from M China Management Limited), representing an increase of 30,308. Of these, 49.09% were women, and 68.25% were age 35 or below. The staff increase was contributed by M China Management, which had 31,507 new staff, 15,833 from mainland China Stores and 15,674 from MHK Restaurants Limited incorporated into the total account for the first time. 

Fair Employment Practices

During the year, we complied fully with relevant laws, regulations and policies, including those concerning labour contracts.We are committed to protecting the lawful rights and interests of our staff to build harmonious relationship with our employees. In our recruitment and career development practices, we provide equal opportunities for all, based on individual merits and overall fairness, without regard to race, gender, religion, ethnicity, nationality or physical disability. We also prohibited the employment of child or forced labour in all of our operations.

Remuneration Policy

We and our subsidiaries have established a competitive remuneration policy, which is guided by the remuneration policies of relevant local governments and based on business results. This market-oriented mechanism pays an equal emphasis on market competitiveness and fairness. It also correlates salary with performance to reward top talent with competitive pay. Staff morale and cohesion is thus enhanced as will the sustainable growth of the Company. We have innovated incentive mechanisms by introducing mid-and long-term incentive plans. CITIC Pacific Special Steel also has a shareholding scheme for core staff that allows the company to share the benefits of growth. 

Appraisal Mechanism

During the year, we continued to optimise our performance appraisal and remuneration systems to help the company achieve better performance. We also introduced a new appraisal mechanism and improved our industry benchmarking, according to the business characteristics and development stages of each of our subsidiaries. Performance appraisal results are now more firmly linked to staff remuneration, with a strong emphasis on value creation and shareholder returns. In addition, CITIC Industrial Investment established an appraisal and incentive system for professional managers based on quantitative performance assessments and contractual management.

Staff Benefits

We made further improvements to our staff benefits schemes during the year, including insurance and policies on working hours and rest periods. As required by the Hong Kong SAR Government, we made contributions to the Mandatory Provident Fund for all staff based in Hong Kong and provided full coverage of basic social insurance for our mainland staff according to the requirements of local governments. Most of our mainland subsidiaries offered a corporate annuity (supplemental pension insurance) scheme and supplemental medical insurance for the more than 130,000 staff they employ.

Developing our Staff

Case study

Training for Staff Growth

In 2018, our headquarters arranged to have 48 staff join a second round of the CITIC Excellent Talent Training Programme, the third consecutive annual CITIC-CP Group-Itochu Joint Training Programme, our Hong Kong and Macau staff have the opportunity to visit mainland China and receive training. We also hosted our first trainers’ forum, organised a corporate M&A business seminar, training for managers from Hong Kong and Macau and re-launched a training programme with Daiwa Securities.

The CITIC Excellent Talent Training Programme and the Training Programme for Middle-aged and Young Leaders was respectively awarded the Best Learning Project by China Enterprise Training and Development Annual Conference and the Best Management Training Programme by China Enterprise Management Development Alliance.

Graduates of the Second Edition of the CITIC Excellent Talent Training Programme

Our subsidiary, CITIC Dicastal, launched a talent development programme during the year with the support of our overseas businesses. Focused on the operation of overseas factories, the programme provides themed training, language study and new work experiences for staff. Another training programme, offered by the Training School of CITIC Construction, launched a business e-learning platform that allows users to log on through an app, WeChat terminal or webpage at any time, from any location.

Caring for CITIC Employees

Support for Women

In 2018, we built 10 mother’s rooms at the premises of our subsidiaries to providea private, clean and comfortable space for female staff who are pregnant or lactating. We also continued our Care for Female Staff campaign, featuring events such as International Women’s Day and Children’s Day, as well as summer camps and education lectures for the children of our staff.

Support for Young Staff

We have built special apartments in Beijing and improved related support services for our young staff in order to address their housing needs in China’s capital city. Our youth apartment in Beijing currently has more than 500 young residents.

Support for Retirees

Each year at our company headquarters, we arrange medical check-ups for our retired staff, as well as regular spring and autumn outings.

Support for Staff in Need

During the year, we set up a special fund of over RMB2.4 million for staff in need and their family members, as well as single- parent female staff. An additional RMB400,000 was invested in our Autumn Scholar Activity for the children of our staff.

Cultural and Sports Activities

In 2018, we organised a variety of cultural and sports activities, such as badminton and table tennis matches, swimming competitions, futsal games and calligraphy contests as part of 40th anniversary celebrations of China’s Reform and Opening-up. We also arranged to have more than 10 of our subsidiaries in Hong Kong participate in the Eighth Sports Meet of The Hong Kong Chinese Enterprises Association (HKCEA). Teams from our CITIC subsidiaries achieved 2nd place in athletics, 11th in track and field and 13th overall.

Protecting our Staff’s Physical and Mental Health

We believe that the safety and health of our staff is our primary responsibility. Particular attention is paid to safety management, supervision and inspection, with the ultimate aim of having our staff take responsibility for production safety.

Controlling Risks at Source

During the year, we continued to observe all laws and regulations on occupational health and improve our safety management system at every level of our organisation. We also held regular training sessions and forums to keep our staff’s safety knowledge up to date and improve their safety awareness.

Protecting Workers’ Health and Safety

During the year, we strengthened our safety measures, distributed protective equipment and carried out regular health checks to safeguard our staff’s health and safety.